CASE STUDY

Offspring Inc. CRM & Sales Dashboard

Transforming Offspring Inc’s RM2M Supply Chain into a Real-Time Profit Engine

RM2 Million across 4 countries
Inventory Managed
25%
reduction in manual data tasks
+15%
in inventory tracking precision
500+
active SKUs (B2B & B2C)
01

Executive Summary

Offspring Inc, a multinational baby-care product company operating across 4 international markets, was facing increasing operational inefficiencies due to fragmented inventory tracking and manual reporting processes. I designed and implemented a full-stack inventory intelligence dashboard that centralized RM2M+ worth of SKU data, reduced manual processing by 25%, and improved accuracy in global operations by 15%, enabling leadership to make real-time strategic decisions.

02

Client & Challenge

The company lacked real-time operational intelligence to manage inventory across four international warehouses. Manual processes caused errors, shipment delays, and revenue leakage due to stock misalignment.

Industry
Consumer Goods (Baby Products, FMCG)
Client
Offspring Inc (Premium baby products company with global distribution)
Pain Point
Fragmented data + manual inventory reporting
Market Reach
Vietnam, Indonesia, Bahrain, Russia
03

Our Approach & Solution

Technical Implementation

Built a full-stack inventory dashboard using PHP, HTML, CSS, JavaScript, enabling centralization of SKU data across 4 countries.

Integrated automated data ingestion pipelines to replace manual Excel uploads, reducing human errors

User-Centered Design

Designed real-time visibility workflows for warehouse teams, enabling faster response to low-stock alerts and fulfillment issues.

Implemented SKU analytics and filtering tools for leadership to forecast demand and optimize stock distribution

SEO Strategy

Consolidated B2B and B2C channels into a single control system, improving upstream logistics and reducing time-to-market for new product launches.

04

Impact & Results

Inventory Intelligence

Centralized RM2M of inventory data for real-time decision-making

Operational Efficiency

Manual data entry reduced by 25%, freeing up 15+ hours/week

Improved Accuracy

nventory mismatches reduced by 15%, preventing costly stock discrepancies

Global Scalability

Enabled seamless SKU tracking across 4 international markets

05

Client Testimonial

“This system gave us global control over our inventory in a way we never had before. It dramatically improved speed, accuracy, and our ability to respond to customer demand in real-time.”
– Offspring Inc. CTO

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